Privacy policy

Section 1 - What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Section 2 - Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at connect@bajaaroo.com

Section 3 - Disclosure

 We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Section 4 - Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 

Section 5 - Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 6 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Section 7 - Cookies

Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not.

A. Essential/Strictly Necessary Cookies

These cookies are crucial for the website to function properly. They enable basic features like navigation and access to secure areas.

      Session ID cookies: Tracks the user's session and keeps them logged in while browsing.

      Authentication cookies: Ensures that users remain logged in when moving between pages.

B. Performance Cookies

These cookies collect information about how visitors use the site, such as which pages are most visited. They help improve the website's performance.

      Google Analytics cookies: Tracks site traffic, user behaviour, and session data.

      Hotjar cookies: Analyses user interactions to optimise the site.

C. Functional Cookies

Functional cookies remember choices and provide a more personalised experience, such as language preferences or saved shopping carts.

      Cart cookies: Stores items in a shopping cart across browsing sessions.

      Language preference cookies: Remember the user’s language settings.

      Currency cookies: Stores the preferred currency for transactions.

D. Targeting/Advertising Cookies

These cookies are used for advertising purposes and track user behaviour across websites to show relevant ads.

      Facebook Pixel: Tracks conversions from Facebook ads and builds audiences for future ads.

      Google Ads cookies: Tracks clicks, impressions, and ad performance.

      Criteo cookies: Provides personalised ad recommendations based on user behaviour.

E. Third-Party Cookies

Third-party cookies are set by external services integrated into the website, such as social media or payment gateways.

      Stripe or PayPal cookies: Used for secure payment processing.

      YouTube cookies: Used when embedding video content from YouTube.

      Social media sharing cookies: Facebook, Twitter, and Instagram cookies that enable sharing products.

F. Security Cookies

These cookies ensure the security of the website and the users.

      CSRF (Cross-Site Request Forgery) protection cookies: Prevent unauthorised actions on the website.

      SSL cookies: Ensure secure connections for financial transactions.

E-commerce sites usually require a mix of these cookies to maintain functionality, improve user experience, and enable marketing efforts. Make sure your cookie policy explains the use of these cookies transparently to your users.

 

Section 8 - Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 9 - Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.